Go Paperless

  • Sign up to receive your explanation of benefits (EOB) statements online

    Tired of collecting paper? You don't have to when it comes to your explanation of benefits, statements that show what we paid for your health care and what you owe. Just sign up to view your EOBs online, instead of receiving them by mail:

    • Log in to your secure online account.
    • Select the box to receive paperless EOBs.
      You can change your settings any time by unchecking the box.
    • Make sure your secure email notifications settings are ON and that you have provided a notification email address.

    When you sign up, you will receive emails that tell you when you have a new EOB statement ready. If you are a plan subscriber, you will have online access to your dependents' EOBs if they are 12 years or younger.

  • Are all of my EOBs online?

    You can find your EOBs from the last 24 months in one place in your secure member account. We save and post them here for you. Just log in to your account and view your most recent claims or search for older claims.

    Who can sign up for paperless EOBs?

    You must be 13 years or older and a spouse, domestic partner, or dependent of a plan subscriber to sign up for paperless EOB statements.

    What's an EOB?

    Learn more here.

    Helpful tips

    If you share your notification email with someone else

    If you have submitted an email address that you share with someone else, they might have access to your claims notifications and information.

    If your email has spam-blockers

    Add the lifewisewa.com domain to your contacts or exceptions to make sure you receive our emails.