Be the best advisor for your clients. Get the plan details, rates, and links to tools you need to help your clients select the right coverage. Get to know what’s changing and what’s new for 2019 plans.
Plans are not available in this county. We invite you to visit wahealthplanfinder.org to find health coverage.
Health plans for individuals and familiesAmerican Indian and Alaska Native plan guideAdult dental plan guidePediatric dental plan guide
Essential Gold EPO 1000, Silver EPO 4000, Bronze EPO 6350Essential Silver EPO HSA 3000Washington rate map
2019 letter guide
Links to lists of covered drugs and healthcare provider directories are included in the plan summaries.
Your clients may like their current doctor. To check if their healthcare provider is in the LifeWise Connect network, use Find a Doctor.
Adult dental plan guide
You can enroll your clients in an adult dental plan any time of the year using our Shop and Enroll tool.
Medical plans are not available in this county.
You can enroll your clients in an adult dental plan.
Get to know what’s changing and what’s new for 2019
If your client has experienced a qualifying life event, they may be able to enroll now.
Find special enrollment details
protect your clients from the financial impact of critical illnesses, accidents, and hospital stays. Pair their LifeWise Health Plan of Washington medical plan with supplemental insurance from LifeSecure Insurance Company.
The following supplemental insurance is available from LifeSecure:
Contact your LifeWise producer support representative or firstname.lastname@example.org for more details.
LifeSecure Insurance Company is an independent company that provides supplemental health insurance. LifeSecure Insurance Company does not offer LifeWise Health Plan of Washington products and is solely responsible for its goods and services.
These plans were effective prior to 1/1/2014.
2019 Letter Guide for Grandfathered Plans
2019 Grandfathered Rate Sheet
2018 Grandfathered Rate Sheet
When can my client make their first (binding) payment?
As new LifeWise customers, your clients have 2 options:
How does my client pay at the time of enrollment?
During the enrollment process, customers are given a Pay Now option when they enroll on the exchange. This is the preferred method for binding payment. Encourage your clients to click the PayNow button and follow the payment instructions given.
How does my client pay after they receive their first invoice?
They should follow the payment instructions they receive with the invoice.
When are ongoing monthly payments due?
Payments are due the last day of the month prior to the coverage start date.
Example: For January 1, 2019 coverage, payment is due December 31, 2018.
Invoices are generated on the 5th of each month.
What are the accepted forms of payment?
Online: Members can pay through their lifewise.com account with a personal debit or credit card, or their personal checking or savings account. Members will need their Payment ID found on their invoice. To make payments using a personal checking or savings account, members will need the Subscriber ID located on their member ID card.
Mail: Members can pay with a personal check, cashier’s check, or money order through the mail using the payment coupon found with their invoice.
Phone: Members can call customer service at 800-592-6804 to make a payment with a personal credit or debit card. Members will need their Payment ID located on their invoice.
What are the Payment ID and Subscriber ID?
Payment ID is the number members will use to make payments online or over the phone. The Payment ID is located on all invoices.
Subscriber ID is the number members will use when setting up payments through their bank account. The Subscriber ID is located on the member’s ID card.
How do my clients set up recurring payments?
Members can change their payment date by logging in to their lifewise.com account, selecting Payments, and then selecting Recurring payment type.
Members have the option to set up their recurring payment on the 15th or 28th of the month.
Are third party payments accepted?
LifeWise does not accept payments identified as being from a third party payer (TPP).
How are clients informed of past due payments?
Past due balances are indicated on invoices and delinquency notices are sent in the mail.
How can I communicate about payments with my clients?
For additional information to help you answer your clients’ questions, check out the payments FAQ page.