If you believe your condition is life or disability-threatening, call 911 or go to an emergency room.
But if you need after-hours care for a non-life-threatening condition, you have options that could save you money. It pays to explore your options before you need them.
Life-threatening injuries or illnesses, including:
Chest pain, amputation of limbs, deep wounds, sudden confusion, weakness, dizziness, numbness, severe headache, difficulty speaking or breathing, severe head injuries with loss of consciousness, new seizures, major burns, vomiting blood, smoke or chemical inhalation, poisoning, overdoses, suicidal behavior, physical or sexual assault, and pregnancy complications over 20 weeks.
Note about in-network care: Although your preferred hospital may be in network, it may contract with physician groups that are not in your network. Use this helpful list to doublecheck hospitals and physician groups. It includes the following networks: LifeWise Preferred and LifeWise Connect.
Choking, shortness of breath, sudden numbness, severe abdominal pain, broken bones, head injury with passing out, fainting, confusion, or loss of consciousness; injury to neck or spine, especially if there is loss of feeling or ability to move, electric shock or lightning strike, severe burn, severe chest pain or pressure, and seizure that last 3 to 5 minutes.